Privacy policy

What this site collects

This website does not contain contact forms, intake forms, patient portals or checkout. It does not collect your name, contact details or any personal health information.

Your language preference is stored in your own browser so the site remembers it on your next visit. It is never sent anywhere.

The AI concierge

The concierge is a routing assistant. It answers navigation questions and points you to the correct clinic or booking link. Conversations are not stored by this website and are not added to any medical record. Please do not enter personal health information into it.

Third-party services

Booking links take you to systems operated by other companies — including MyHealthAccess, Jane, KakaoTalk, Amazon, SSRN and Google Maps. Once you leave this site, that provider's own privacy policy applies. This website does not receive or store what you enter there.

Analytics and cookies

This site sets no advertising or tracking cookies. If analytics are introduced, this notice will be updated before they are enabled.

Clinic records

Medical records held by LAMURIA Medical Clinic, LAMURIA Skin Clinic and LAMURIA Longevity are governed by each entity's own privacy practices and applicable British Columbia and Canadian law, not by this website. Requests about your records should be directed to the relevant clinic.

Contact

Privacy questions can be directed to the relevant entity through the contact page. The designated privacy contact for each clinic is the clinic itself.